Frequently Asked Questions

Moissanite FAQs

Is moissanite ethical and sustainable?

Yes, moissanite is considered a sustainable and ethical choice for jewelry. It's typically lab-created, minimizing environmental impact and avoiding the ethical concerns associated with some diamond mining practices.

Does moissanite lose its sparkle over time?

No, moissanite is highly resistant to scratches, abrasion, and fading, ensuring that its brilliance remains intact over time. With proper care and maintenance, moissanite jewelry can maintain its sparkle for generations to come.

Can moissanite be distinguished from diamonds?

While moissanite shares many visual similarities with diamonds, including brilliance and sparkle, it has unique optical properties that can sometimes differentiate it under magnification. However, to the naked eye, moissanite is virtually indistinguishable from diamonds.

How should I care for moissanite jewelry?

Moissanite jewelry can be cleaned using mild soap and warm water or with a soft-bristled brush. Avoid harsh chemicals and abrasive cleaners, as these can dull its brilliance. Regular cleaning and occasional professional maintenance will help keep your moissanite jewelry looking its best.

Is moissanite suitable for engagement rings?

Absolutely! Many couples choose moissanite for their engagement rings due to its beauty, durability, and affordability. Its exceptional brilliance and ethical sourcing make it an ideal choice for symbolizing love and commitment.

Will Moissanite change colour?

Moissanite is an extremely stable gemstone, and as such, it is impossible for the colour to change with time, just as it impossible for a diamond to change colour with time. The only way the perceived colour can be impacted is if the stone gets dirty.  Your Moissanite is guaranteed to stay the same colour forever.

Are Moissanite hand or machine cut?

Moissanite gemstones are produced within exact specifications and carefully hand faceted by a skilled diamond gemstone cutters.  Cut to high quality standards, Moissanite's unique cut proportions maximize the gemstones brilliance and enhance it’s exceptional fire.

Is Moissanite a natural gemstone?

Although Moissanite can be found naturally in very small quantities, Moissanite is grown in a laboratory and therefore has a man-made origin.

MOISSANITE CARE

How Do I Clean Moissanite?

Easily! Moissanite doesn’t require any special cleaning tools or chemicals. All you need to do is let your ring soak for a few minutes in lukewarm soapy water. Gently brush it with a soft toothbrush until all the dirt has been removed. Rinse, then dry and buff with a lint-free cloth. For extra sparkle consider taking your ring to a jewellery store for an ultrasonic cleaning.

Can I Shower with a Moissanite Ring?

Yes. As moissanite is a non-porous stone any soaps or chemicals that it comes into contact with in the shower will not damage it. Over time these may build up and cause your ring to look slightly dull. A simple cleaning will clear this up and have it looking as good as new in no time.

Can I Reset My Moissanite Gemstone?

Yes. As moissanite is an extremely durable gemstone it is highly unlikely to be damaged during any work done by an experienced jeweller.

Can I Resize My Moissanite Ring?

Yes. Moissanite’s high heat tolerance means that it can withstand the heat required to repair most jewellery without being damaged.

Does Moissanite Change Colour Over Time?

No. Moissanite is an extremely stable gemstone. It is resistant to household chemicals and extreme changes in temperature so its colour will not change over the years.

Does Moissanite Lose its Sparkle?

No. Take a little care of your moissanite and it will look as good as the day you bought it for many years to come. It is a non-porous gemstone which means that any dirt or grime that accumulates on the surface stays there and will not enter the stone. If your moissanite starts to look cloudy all you need to do is give it a gentle clean and it will regain its sparkle in no time!

Can Moissanite Be Scratched?

The Mohs hardness scale is used to measure the relative ability of one mineral to scratch another. Moissanite rates a 9.25, second only to diamonds at 10. This means that the only thing that can scratch a moissanite is a diamond or another moissanite. In addition moissanite is actually less likely than a diamond to chip or break. It is still important to take good care of your ring though, as no gemstone is completely indestructible.

Processing & Shipping

Can I change my shipping address after my order is submitted?

Our team is happy to facilitate an address change after your order is placed. You are able to do this via your account on both our website and app (Coming Soon!) or via email.

How long will my order take?

Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 2 to 3 weeks plus shipping time. Custom, Customized and Engraved pieces will require additional time.

Do you ship Internationally?

Yes, we ship our jewelry all over the world.

How do I track my order?

Once, we dispatch your jewelry from our manufacturing unit after that we will update you with the tracking information so you can track your package. If you facing any error to track your jewelry please contact us at

What shipping method is used?

We ship all domestic orders with FedEx two-day priority shipping. For our international clients, we always ship with the quickest option via FedEx which typically varies between 2-5 business days depending on your location. To ensure your package arrives safely with both domestic and international orders, we require signature upon delivery. Alternatively, you can have your package held at your nearest FedEx facility and securely pick-up with a photo ID. Once your piece ships, our team will email you with a tracking number so you can keep an eye on the shipment.

Most Asked Moissanite Queries

Have Further Questions?

Feel free to connect with our dedicated team of jewelry specialists for any inquiries or assistance in discovering your ideal piece. We're here to guide you every step of the way.